Tiếng ViệtPurpose and Scope of Collection
The main information collected on Annfood.net.vn includes full name, email, phone number, and customer address. This information is required for service registration and allows Ann Food to contact users to confirm their registration and protect consumer rights.
Users are responsible for maintaining the security and confidentiality of all activities under their registered account, password, and email. Additionally, users must promptly notify us of any unauthorized use, abuse, security breaches, or sharing of their account name and password by third parties so that appropriate measures can be taken.
Scope of Information Use
Ann Food uses the information provided by users to:
- Provide services to members.
- Send notifications regarding communications between users and Ann Food.
- Prevent account destruction or fraudulent activities under a member’s identity.
- Contact and resolve issues with members in exceptional cases.
User personal information will not be used beyond purposes related to verifying and contacting users for transactions on www.Annfood.net.vn
In cases required by law, we are obliged to cooperate in providing user information to judicial authorities, including the Procuracy, courts, or police agencies investigating any legal violations by a customer. Beyond these cases, no one has the right to access a user’s personal information.
Data Retention
Member personal data will be stored until a deletion request is made. In all other cases, user information will be securely kept on our servers.
Access and Correction of Personal Data
Users have the right to check, update, modify, or delete their personal information by requesting Ann Food to perform these actions.
Users also have the right to file complaints regarding the disclosure of personal information to third parties with our administration. Upon receiving such feedback, we will verify the information, provide explanations, and guide members on how to restore and secure their information.
Contact Email: Annfoodgroup@gmail.com
Commitment to Customer Privacy
Personal information of users on Annfood.net.vn is strictly protected in accordance with our personal data protection policy. Collection and use of user information will only occur with the user’s consent, except where otherwise required by law.
We do not use, transfer, provide, or disclose personal information to any third party without the user’s explicit consent.
In the event of a server breach or hacker attack resulting in the loss of member personal data, Ann Food Vietnam will notify the relevant authorities for a timely investigation and inform the affected users.
All online transaction information of users, including invoices and digital accounting documents, is securely stored in Ann Food’s Level 1 secure data center.
