Please check your order upon delivery. You may request a return or exchange right away in the following cases:

• The product is not the correct type, model, or as described on the website at the time of purchase.
• The quantity is incorrect or incomplete compared to the order.
• To complete the return/exchange, customers need to provide relevant documents or a video as proof.

Return & Exchange Policy

• Notification period: Within 24 hours after receiving the product, for cases of missing or damaged items.
• Return period: Within 2 days from the date you receive the product.
• Return location: You can bring the product directly to our office/store, or send it back via postal service.

For feedback or complaints about product quality, please contact our customer service hotline.