Tiếng ViệtTo ensure the safety of our website and protect consumer information, we have established privacy policies for individual and organizational customers when purchasing from our website: Annfood.net.vn.
This privacy policy explains how we collect, use, and (in some instances) disclose your personal information. It also outlines the steps we take to safeguard customer information. Finally, it explains your choices regarding the collection, use, and disclosure of your personal information.
Protecting personal data and building trust with our customers is very important to us. Therefore, we use your name and other related information in accordance with this privacy policy. We only collect information necessary for completing transactions.
Purpose of Information Collection
- Collecting data on Annfood.net.vn helps us:
- Understand customer needs and preferences to improve product quality.
- Keep customers updated with promotions and discounts promptly.
- Quickly support customers with complaints or feedback.
Scope of Information Collected
- Full Name
- Address
- Phone Number
- Content of Inquiry
Use of Information
- The information we collect is used for the following purposes:
- Delivering orders purchased on Annfood.net.vn.
- Notifying customers about delivery and providing customer support.
- Processing orders and providing products via Annfood.net.vn.
Transaction details, including purchase history, order value, shipping, and payment methods, are also stored to address any future issues.
We will not share customer information except in the following cases:
To protect Annfood.net.vn and other third parties: We will disclose account information and other personal details only when required by law or necessary to protect the rights, property, or safety of users, Annfood.net.vn, or third parties.
Legal requests from government authorities or when we believe disclosure is necessary to comply with legal obligations. This does not include selling or sharing personal data for commercial purposes that violate the commitments outlined in our privacy policy.
Data Retention
We store personal information provided by customers in our internal systems while fulfilling their orders, until the purpose of collection is achieved or the customer requests its deletion. Commitment to Customer Privacy
We are committed to protecting customer information when registering personal data with us. We do not sell or exchange customer information for commercial purposes. All sharing and use of customer information will be conducted in accordance with this privacy policy. We strive to ensure that customers feel confident and satisfied with the privacy of their personal information when using our website.
Who Can Access Information
We only use customer information for legitimate purposes and with the customer’s consent. We do not share information with third parties without permission, and it will only be shared when it benefits the customer and they authorize it. However, information may be disclosed in the following cases:
With customer consent.
At the request of organizations, agencies, or government authorities, where such actions are legal and comply with Vietnamese law.
Contact Information for Data Collection and Management
- Company Name: ANN VEGETARIAN FOOD COMPANY LIMITED
- Business Registration Number: 0318895183
- Date of Issue: 31/03/2025
- Headquarters: 389A Truong Chinh, Tan Binh Ward, Ho Chi Minh City, Vietnam
- Phone: +84 702607550
Access and Correction of Personal Data
Customers can exercise their rights to access and correct personal data by contacting us via the phone number or contact address published on Annfood.net.vn.
